No sound devise detected

[jimmy z]

Originally Posted by JohnR

What was listed for your service tag - have you gone to Dell's site with your tag and downloaded / tried all of the drivers?

Yes, and it's still the same.

Originally Posted by Zeal

I know you stated that you reinstalled XP, but did you buy the PC with Vista or anything other than Windows XP already installed on it before you changed the OS?

Other than the other suggestions, that is the only thing I can think of that will cause a problem with drivers and incompatibility.

If it had Vista or you make an upgrade, some drivers won't flat out work with XP since they were designed for Vista.

It had XP Professsional. Would that make a difference?

Thank you

[JohnR]

Originally Posted by jimmy z

Yes, and it's still the same.


It had XP Professsional. Would that make a difference?

Thank you

Shouldn't but anything is possible.

Do this for me. Go to Control Panel > Sounds > Play sounds > and see if you hear anything? Does it attempt to play? Or is there anything stated in the device properties?

Shoot me a PM friday or so, maybe I can do a remote check over the weekend.

[jimmy z]

I did the sound test and I got a message stating, "your hardware can not play sounds"
Under hardware properties, it says, " location unknown"
On the volume tab, it says, " no audio device"

Thanks for your time and effort.