Unhappy With Service

[Mike P]

I didn't take me more than the first few sentences to know what shop was going to be named. It's a new day and age at Red Top. Sometimes when I walk in there, you can cut the tension among the staff with a knife. Sometimes, it's like the old days, when everyone's your friend. If Tom, the new owner, wants a more business-like atmosphere in there, instead of the old clubhouse where guys hung around the counter, yukking it up with the staff, drinking coffee, and not spending any cash, that's his prerogative as the guy paying the bills. Whether that makes sense from a business standpoint, I don't know. A year-round operation needs its regulars to survive after tourist season, and making regulars feel unwelcome to come in and BS doesn't make sense to me.

Greg, Dylan, and Bull, of the long-time employees, are good people, though. I'm not sure whether Nelson will be back this summer after he comes back from Florida.

[JohnR]

I can see why someone would make an assumption, and I can easily see how this was the wrong one. Too bad it wasn't handled properly then it would have been a non-issue. I too have felt eyes on me in that store. Don't go in often.

No, if CJ was wearing his Kyle hat, anything is possible.

[ecduzitgood]

Simple fact is if your not in there often enough to recognize you they are going to watch you, no big deal unless you steal something. I could care less if they ask me for my receipt when I leave, I have nothing to hide. It's the thieves who wreck it for everyone, if you know someone who has shoplifted tell them you think they suck and tell them to hit the road. It's people who do it and then don't face any negative reactions from those around them that do it again, costing us all in the end. Maybe after they get theft losses under control they will price there items a little lower.
I don't go in there much anymore because I always felt like an outsider, but I do pretty much anywhere I go because I just can't afford to go every time I fish.

[linesider69]

Originally Posted by ecduzitgood

Simple fact is if your not in there often enough to recognize you they are going to watch you, no big deal unless you steal something. I could care less if they ask me for my receipt when I leave, I have nothing to hide. It's the thieves who wreck it for everyone, if you know someone who has shoplifted tell them you think they suck and tell them to hit the road. It's people who do it and then don't face any negative reactions from those around them that do it again, costing us all in the end. Maybe after they get theft losses under control they will price there items a little lower.
I don't go in there much anymore because I always felt like an outsider, but I do pretty much anywhere I go because I just can't afford to go every time I fish.

It would not have been an issue if handled the right way! BUT IT WAS NOT!

[ecduzitgood]

I suppose it depends on 'somewhat of an attitude", still I doubt he seriously thought he was hurting anyones feelings and just took an aggressive posture to try and show authority. It still never bothers me unless they get in my face or get physical, which never happens because I defuse the situation with my receipt. It's just business and if he loses you for a customer so be it. I have bigger problems than being mistaken for a shoplifter, which after all is very difficult if not impossible to identify, he saw product leave and wanted to make sure it was paid for so he asked, thats all I can tell from your post. Did he grab your son? Did he use profanity? Did he act unprofessional?

[animal]

Originally Posted by ecduzitgood

I suppose it depends on 'somewhat of an attitude", still I doubt he seriously thought he was hurting anyones feelings and just took an aggressive posture to try and show authority. It still never bothers me unless they get in my face or get physical, which never happens because I defuse the situation with my receipt. It's just business and if he loses you for a customer so be it. I have bigger problems than being mistaken for a shoplifter, which after all is very difficult if not impossible to identify, he saw product leave and wanted to make sure it was paid for so he asked, thats all I can tell from your post. Did he grab your son? Did he use profanity? Did he act unprofessional?

Dude,Chuck,and his sons character are above reproach.If he says the guy was a disrespectful pos,then that's just what he was.

[ecduzitgood]

I think everyone needs to lighten up.

[Rockfish9]

It seems, alot of places seem to be keeping a closer watch on people... I haven't seen any numbers to support it, but i bet alot of buisness are getting hit, tough times make people do funny things... I always tell the clerk to put the reciept in the bag... bottom line is, as embarrasing as it may be at the moment, the "overzealous" clerk/watchdog is just watching out for everyones interest... high theft= high prices.... theft loss will be passed on to the ( paying) customer...

[toaster816]

Originally Posted by Rockfish9

It seems, alot of places seem to be keeping a closer watch on people... I haven't seen any numbers to support it, but i bet alot of buisness are getting hit, tough times make people do funny things... I always tell the clerk to put the reciept in the bag... bottom line is, as embarrasing as it may be at the moment, the "overzealous" clerk/watchdog is just watching out for everyones interest... high theft= high prices.... theft loss will be passed on to the ( paying) customer...

Absolutely agree with you, and there is a correct way to check bags and ensure people have paid. If you are a shop owner you train your staff how to handle these situations so people come back and spend more money. If you piss your customers off by making them feel like thieves then your business is going to lose money.

[MarkB]

A clerk asked to see a receipt and you get pissed? That's his job.

If you have nothing to hide, you should have no problem responding to a perfectly reasonable request. Does the O.P. think he has an honest face or something? This is the kind of guy who'd be standing at the door with a taser if he owned the store.

What we have here is a classic example of bad parenting. Instead of teaching his son a lesson about dealing with business people - who have very real problems with dishonest customers - he teaches him to be entitled and resentful. Nice going, dad.

[toaster816]

Uh oh...

[Matt D]

Originally Posted by MarkB

A clerk asked to see a receipt and you get pissed? That's his job.

If you have nothing to hide, you should have no problem responding to a perfectly reasonable request. Does the O.P. think he has an honest face or something? This is the kind of guy who'd be standing at the door with a taser if he owned the store.

What we have here is a classic example of bad parenting. Instead of teaching his son a lesson about dealing with business people - who have very real problems with dishonest customers - he teaches him to be entitled and resentful. Nice going, dad.

Did you even read the thread? He wasn't objecting to being asked for his receipt. It was the tone and attitude of the request.

It's the business person that needs to learn a lesson here - if you treat all your customers like they're dishonest, you soon won't have any receipts to check.

[linesider69]

Originally Posted by MarkB

A clerk asked to see a receipt and you get pissed? That's his job.

If you have nothing to hide, you should have no problem responding to a perfectly reasonable request. Does the O.P. think he has an honest face or something? This is the kind of guy who'd be standing at the door with a taser if he owned the store.

What we have here is a classic example of bad parenting. Instead of teaching his son a lesson about dealing with business people - who have very real problems with dishonest customers - he teaches him to be entitled and resentful. Nice going, dad.

thank you

[animal]

Originally Posted by MarkB

A clerk asked to see a receipt and you get pissed? That's his job.

If you have nothing to hide, you should have no problem responding to a perfectly reasonable request. Does the O.P. think he has an honest face or something? This is the kind of guy who'd be standing at the door with a taser if he owned the store.

What we have here is a classic example of bad parenting. Instead of teaching his son a lesson about dealing with business people - who have very real problems with dishonest customers - he teaches him to be entitled and resentful. Nice going, dad.

You sir,are a moron.

[AT Grimaldi]

Originally Posted by MarkB

A clerk asked to see a receipt and you get pissed? That's his job.

If you have nothing to hide, you should have no problem responding to a perfectly reasonable request. Does the O.P. think he has an honest face or something? This is the kind of guy who'd be standing at the door with a taser if he owned the store.

What we have here is a classic example of bad parenting. Instead of teaching his son a lesson about dealing with business people - who have very real problems with dishonest customers - he teaches him to be entitled and resentful. Nice going, dad.

I can't let this comment go without some form of intelligent and informed rebuttal. Two characteristics the above poster did not exhibit when he pushed "POST."

MarkB I think you are way out of line questioning the parenting of linesider69 and the raising of linesider69 Jr.

It is my understanding, you don't know them or have even met either of them at any of the area's fishing events. And yet you critically comment on perhaps a man's greatest honor in life - raising a child - and a very intimate relationship between father and son - always a smart move. Nice job.

I have known both linesider69 and Jr. for seven (7) years. I have fished with both of them in every month of the year. I have fished over twenty-four (24) hours straight with both of them. I have taken them both thirty (30) miles offshore to pursue cod, tuna and shark. I have gone to countless social events with both of them where many of the members of SB greet both of them warmly. I have watched linesider69's son, tutor my son behind a rod and reel, teach him how to trade plugs, show him how to rig and arrange tackle, and sit side by side with my son tying jigs and just talking with him. There was a time when my oldest son was the youngest of the crew of kids we fish with at the beach. Linesider69 Jr. paid attention to my son when he felt left out and cried his eyes out - not a trait found in many teenagers.

So while I am very clear your "Nice going, Dad" comment was meant to be a cheeky stab at Linesider69's child rearing, the real stab is back at you MarkB. The fact is, Linesider69 IS doing a fabulous job raising Jr. and I am proud and privileged to call both of them my friends.

I have a standing invitation to both linesider69 and linesider69jr on my boat - NOT something I give out freely. They are the first to ask to pay for gas, bring a cup of joe, haul gear, washdown etc.

Let me be clearer. I fish with a lot of guys whom have kids. Not many of them interact like linesider69 and his son. They kid with each other, they push each other to fish harder, they help and support each other and in general, one makes the other a better person. I have two (2) boys and eight (8) year old and a two (2) year old. I would be thrilled and honored beyond words to approach the kind of love, kinship and friendship linesider69 and Jr. exhibit. HONORED!!!!

MarkB - for your above-referenced post to insinuate that linesider69's parenting acumen is beyond reproach is stone cold inaccurate and deeply offensive to say the least.

BTW - I know RT and all the tackle shops in the area. I like RT and have always had great service and experience there. This isn't about RT for me, but your questioning linesider69's parenting skills is nauseating. I hope you'll reconsider your statement or view.

This type of interpersonal cross-talk is distracting from the wonderful world JohnR has created on SB.

- ATG

[jim sylvester]

Originally Posted by MarkB

A clerk asked to see a receipt and you get pissed? That's his job.

If you have nothing to hide, you should have no problem responding to a perfectly reasonable request. Does the O.P. think he has an honest face or something? This is the kind of guy who'd be standing at the door with a taser if he owned the store.

What we have here is a classic example of bad parenting. Instead of teaching his son a lesson about dealing with business people - who have very real problems with dishonest customers - he teaches him to be entitled and resentful. Nice going, dad.

Are you serious

[BranfordJeff]

Originally Posted by MarkB

A clerk asked to see a receipt and you get pissed? That's his job.

If you have nothing to hide, you should have no problem responding to a perfectly reasonable request. Does the O.P. think he has an honest face or something? This is the kind of guy who'd be standing at the door with a taser if he owned the store.

What we have here is a classic example of bad parenting. Instead of teaching his son a lesson about dealing with business people - who have very real problems with dishonest customers - he teaches him to be entitled and resentful. Nice going, dad.

This post is in contention for the dumbest thing ever posted on the internet.