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Just going to post something like this.......
My Mom's laptop got a virus. It loaded a false antivirus program (which took me awhile to realize it was FALSE and a virus). Booted up in Safe Mode, scanned computer. Found several trojans, etc, etc. Deleted these programs and all seemed fine. I created a restore point on her computer. Also, the program deleted all of her desktop icons.
I was able to restore them and she didn't lose any of her documents/files. Good to go right?
I had the computer for a few days, surfed the web, no problems. I adjusted all of her schedulers to scan often along with uploading updates. Adjusted her Firewall, Antivirus, etc, etc.
She gets the computer home....starts using it no problem, then a different problem. About 100 error message pop-ups....plus a black screen saver with 2 icons (My Computer and Control Panel). I re-scanned the computer it found a few issues but I don't think it found the virus. I tried several utilities to see if they would find the problem....seemd to fix it but still had the black screen and none of her original icons or her backround picture. Also, look slike her files are GONE (or are they just hidden by the virus?). I try to go on-line..I connect no problem but realize the Browser is corrupt. It redirects to false advertising websites.
She has AVG on her computer.....doesn't find it. Tried HiJack this but it comes up with an error saying it can't do what it's supposed to do.
Any ideas? This is a good one...(or a bad one).
She is lost without her computer and I am stumped. Searched the web (on my computer) to research the problem and try to get some fixes but theres so many out there....HELP.
Aslo, I tried to go back to the Restore point I set when I fixed the computer last week....but it the restore point is NOT THERE? A restore point of yesterday was there and no other restore points.....wtf? Oh yeah, it's Windows Vista......I am realizing I hate that Windows System. Too many freakin security prompts.
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