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I had them fix the anti reverse on a Penn for $35 a few years back. It broke again after being used once for schoolies. When I called and told them it was broken again, they said to bring it in again and they'd fix it. I asked if they were gonna charge me and he said yes. Eff that, I fixed it myself for the price of an anti reverse ball bearing. Crappy customer service at that place.
On a side note, I now own only one reel that has anti reverse. It's just one more thing that can break on a reel.
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