garmin depth finder/gps repairs

[blue oyster]

i have a garmin 178c that needs repairs , the screen fads to white when it is exposed to the sun , i was going to send back to garmin and was wondering if anyone has had repiars done by garmin and were they happy with the results ?

[Bigcat]

Yes I did it took three times to fix it, for some reason they just did not want to listen to me?
The turnaround was good, but when it was time to replace it I went with Lowrance.

[fishonnelsons]

I had to send back a fishfinder on my old boat, a 22 footer. Great customer service, they stuck with it and even sent me back a whole new transducer section, which wasn't past of the original problem.

However, when I went with the new boat I got a furuno, because even though I liked Garmin stuff (I also had a GPS), it's a pain in the arse when your stuff is down, even if the company responds fast.

Bottom line I had good customer service with them, and hopefully they will continue that level of service.

[blue oyster]

thanks for the reviews , i will call them and send it in for repairs , and when i buy a new boat or upgrade my electronics i will be going with another brand

[blue oyster]

i called garmin today to see about repairs and they told me they could not fix the problem , it is a trait of that unit thats the last garmin product i buy

[macojoe]

Wow I love Garmin!! They have been very good to me!

And knowing that is a problem with that model and say they know and not do anything, I don't blame you.