....Yankee Fleet.
I made a reservation for last Sunday's pollock trip
and paid $64 online. I did this at 3PM on Saturday.
At 7PM I called and cancelled. Ticketmaster told me
it was non-refundable. I had looked all over the
Yankee Website for terms or cancellation policy and
found none. I was told to open a small box labeled
"Other Info". I had seen this box earlier and thought
it referred to minor items like tackle rental or food
concession. Sure enough up-popped a non-refundable
statement. Stupid me!!!! I'll call Yankee and explain.
The owner Tom Orrell wouldn't return my calls but girl
at desk said no exception. I said I was mislead by
"Other Info". Why not be honest and label the box
as "Terms" or "Policy". "Other info" is deceptive. Here
I was doing what Yankee suggested, making a reservation
and I get screwed for being Mr. Nice Guy. How petty!!
This is not a charter with non-refundable deposit, it's a
lousy head boat. No payment would have made in the
first place if the terms weren't hidden. Has anyone
else had a similar experience?
So who is right? Was I screwed by Scankee Fleet? You
decide--Stupid John or Secretive Tom
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