Penn 710z issue, need help

[good2hook]

Hello, i have a penn 710z that i had cleaned up, put 15lb test on it, and when i reel in the line, it's only spooling on the bottom of the spool to the point it has gone under the spool and wrapped itself around the spool shaft. Any thoughts on why this is happening? and is it something i could fix or get Buckos to look at it?
Thanks in advance.

[Sgt Striper]

Sounds like you don't have the spool seated all the way down on the spool shaft!

[Jackbass]

It sounds like the armature that attatches to the gear has slipped down the spool or is bent or you lost the screw attaching the armature to the shaft
Posted from my iPhone/Mobile device

[mikecc]

bring it in, i'll take care of it.

[good2hook]

Thanks Mike.