Had a major problem with connecting to my top clients web site ........................ over a week // they were about to drop me ................ called for help /
Billy [Specialist] & johnR ................
Bill did what he could from MA. ..John came right over 1,2,3, ;
was instructed to contact TI .. 1st time I did after a short wait / &&&&&&& a whole lotta talking to a F $#%^&*( computer that she said she could help me ;; B/S
&&&&&&& the TI guy came up short .>>>>>>>>>>>>>>>> tried calling again /& after the F $%^*() talking computer >>> 20 minute wait .. no answer //again 15 Minute wait / hung up //
John talked to Bill & f-18 a couple of times && he fixed the f $%^&*() problem from his own home ;;
awesome job >>>>>>>> this is a prime example where a piece of paper is %$%$%$%$ compared to knowledge ;;
all in all >>>>>>>> to say the least I [AM[ very dissappointed with the service & lack there of with Verizon ;;
I have to admit / the times I nneded CoX Cable service // they were[are] always there ;; If this happens again / F $%^&*( the two yesr contract >>>>>>> I,ll be back to C/C in a heartbeat ;;
also ita a dditional cost to get the descent HD channels ..............
no ESPN for one
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