Quote:
Originally Posted by bart
we've heard this song and dance before. people don't know how to take them on and off, no one reads the label, you can't treat a porsche like a chevy, blah blah blah
the fact is a $200+ product shouldn't fail after minimal use.
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I had basically the same negative feeling about AquaSkinz and a product that had failed but chose to contact them before just complaining about it on-line. I can understand why you think that a $200+ jacket shouldn't have any problems but think you would be surprised at the service you would receive if you took the time to send them an e-mail.
Basically they did everything I could have asked for and contacted me shortly after I received my items back to make sure I was happy with everything.
If you look at other dry tops, they all have similar problems. I look at them like waders. Even though they are expensive they are somewhat prone to failure at some point.
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