Saltiga 4500 update so far.

[Goose]

whats up TLap,,,I don't know but.. I'ld be PO'd haveing to send in that reel and it hasn't gone through one fall, I know you fish it hard but still. And whats up with the service department being closed? Being that the pricey reel is fairly new to the public, they couldn't keep the so called service "department" open during this time of year?.. at least for the high end reels.

[Pete_G]

They should really have a counterpart to Shimano's "Platinum Service Plan" for reels like the Saltiga.

Your just asking to piss off customers when you sell something that expensive and then tell them to pound sand for a few weeks when it comes time for repairs.

My only thoughts about having the reel serviced at a local Daiwa dealer would be the parts issue. I'm not sure they'd have any on hand since it's a relatively rare reel. But maybe.

[fishweewee]

Damn !@#$ing Japanese!

We should nuke 'em a THIRD time.

[Bernzy]

I think you need to go up the food chain. You need to talk to the National Sales Manager, not some peon from the service dept.
Try asking for Terry Pederson.

Bernzy