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| StriperTalk! All things Striper |
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03-16-2006, 07:48 AM
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#1
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Registered User
Join Date: Sep 2005
Location: Cumberland, RI
Posts: 2,264
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How long did you VS Service take?
Mines been out since 2/12...
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Good judgement comes from experience, and experience comes from bad judgement -- Keith Benning
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03-16-2006, 09:05 AM
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#2
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Registered User
Join Date: Jan 2004
Location: Newburyport
Posts: 119
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Mine has been there since 2/15 according to my delivery confirmation. No word yet. I was planning on 5 weeks so the countdown is on.
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To those that understand no explanation is necessary. To those that do not understand no explanation will suffice. (Jerry Lewis)
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03-16-2006, 12:35 PM
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#3
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Very Grumpy bay man
Join Date: Nov 2003
Location: Rhode Island
Posts: 10,824
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Sent mine in on 12/22. Got it back on 1/15
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No boat, back in the suds.  
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03-16-2006, 12:45 PM
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#4
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Night Stalker
Join Date: Nov 2004
Location: ............
Posts: 3,605
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I sent mine in about 3-4 weeks ago. I wouldn't be surprised if I wait another couple weeks. It's gonna take longer this time of year. Next year I'm going to try and send it in January.
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03-16-2006, 12:48 PM
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#5
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Registered User
Join Date: Sep 2005
Location: Cumberland, RI
Posts: 2,264
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Quote:
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Originally Posted by luds48
I sent mine in about 3-4 weeks ago. I wouldn't be surprised if I wait another couple weeks. It's gonna take longer this time of year. Next year I'm going to try and send it in January.
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Yeah, my wife kept telling me to send it in earlier... I HATE it when she's right. (which is quite often) |
Good judgement comes from experience, and experience comes from bad judgement -- Keith Benning
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03-16-2006, 01:14 PM
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#6
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Respect your elvers
Join Date: Mar 2004
Location: franklin ma
Posts: 3,368
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Sent it out late November and got it back in three weeks. Problem now is the drag came back AFU, so it needs to go back again. I just ordered a new spool, and hopefully that will help the drag problem. I will send the whole mess back next fall. Has anyone sent just the spool out, or do you need to send the whole thing? Don't want to risk a long turnaround this time of year.
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03-16-2006, 01:26 PM
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#7
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Night Stalker
Join Date: Nov 2004
Location: ............
Posts: 3,605
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Quote:
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Originally Posted by Back Beach
Sent it out late November and got it back in three weeks. Problem now is the drag came back AFU, so it needs to go back again. I just ordered a new spool, and hopefully that will help the drag problem. I will send the whole mess back next fall. Has anyone sent just the spool out, or do you need to send the whole thing? Don't want to risk a long turnaround this time of year.
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I would call VS to ask about the spool. I've had to call them on a couple occasions. You'll often get voicemail but they will call you back quickly and I found them to be very helpful.
I'd b#tch about your experience with the drag. You should be able to send it back and get priority service over everyone else for free. |
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03-16-2006, 01:47 PM
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#8
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Registered User
Join Date: Sep 2005
Location: Cumberland, RI
Posts: 2,264
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Thanks...
Quote:
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Originally Posted by Back Beach
Sent it out late November and got it back in three weeks. Problem now is the drag came back AFU, so it needs to go back again. I just ordered a new spool, and hopefully that will help the drag problem. I will send the whole mess back next fall. Has anyone sent just the spool out, or do you need to send the whole thing? Don't want to risk a long turnaround this time of year.
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I needed something else to worry about.  |
Good judgement comes from experience, and experience comes from bad judgement -- Keith Benning
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03-16-2006, 02:03 PM
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#9
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Very Grumpy bay man
Join Date: Nov 2003
Location: Rhode Island
Posts: 10,824
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i called them for an extra top knob for my VS250 and had it in 3 days. They did a great job on my reel. The list of parts they replaced was like 36 or 37 different pieces.
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No boat, back in the suds.
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03-16-2006, 04:30 PM
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#10
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Registered User
Join Date: Oct 2001
Location: CONNECTICUT
Posts: 851
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Actually when i called vs to see when reel was due back,they checked and said they did'nt have it.They checked the tracking ## and saw it left ct. 10/21 and got to ups in Hodkins,Ill at 2:21 am on 10/25.then it vanished.Long story after i found out it was stolen,not a good feeling.
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03-16-2006, 04:39 PM
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#11
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Registered User
Join Date: Mar 2004
Location: Marshfield, MA
Posts: 1,748
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Sounds like some of you guys are cutting it close, season is just around the corner.
If I was ever lucky enough to have a VS and needed service it would go back the day after the season ended.
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Jon, 24' Nauset-Green Topsides, Beamie, North River. Channel 68/69. MSBA, NIBA
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03-16-2006, 05:02 PM
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#12
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Very Grumpy bay man
Join Date: Nov 2003
Location: Rhode Island
Posts: 10,824
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Quote:
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Originally Posted by HESH2
Actually when i called vs to see when reel was due back,they checked and said they did'nt have it.They checked the tracking ## and saw it left ct. 10/21 and got to ups in Hodkins,Ill at 2:21 am on 10/25.then it vanished.Long story after i found out it was stolen,not a good feeling.
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I shipped my VS250 to VS via US Mail. I insured it for $1000. Cost like 8 or 10 bucks. I was hoping it got stolen. I could have bought 2 used VS on EBay.
i |
No boat, back in the suds.
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03-16-2006, 06:05 PM
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#13
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Registered User
Join Date: Feb 2002
Posts: 4,716
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Mine took 7weeks, sent out jan20th
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03-16-2006, 06:43 PM
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#14
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Registered User
Join Date: Nov 2005
Location: New Haven Ct
Posts: 957
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got mine back in 4 weeks sent it out in the first week of jan. the list of parts was unreal, basically they replaced the drag system and the line roller. Quick good service well worth the yearly service charge.I don't get why some guys don't bother to send there's in?I didn't even Know my drag needed to be replaced it must of got water in it at the end of the session because I have only had it for one year.
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03-16-2006, 06:44 PM
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#15
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Soggy Bottom Boy
Join Date: Jan 2004
Location: Billerica, Ma.
Posts: 7,260
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I am going to call tomorrow I never got a Confirmation email, I sent it US Mail and insured it for 800 bucks, I sent mine in around 2/15 and I got the confirmation in 2 days that it was there but I feel safer if I call
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Surfcasting Full Throttle
Don't judge me Monkey 
Recreational Surfcaster 99.9% C&R
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03-17-2006, 06:11 AM
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#16
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Registered User
Join Date: Sep 2005
Location: Cumberland, RI
Posts: 2,264
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Quote:
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Originally Posted by tattoobob
I am going to call tomorrow I never got a Confirmation email, I sent it US Mail and insured it for 800 bucks, I sent mine in around 2/15 and I got the confirmation in 2 days that it was there but I feel safer if I call
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Didn't realize I was supposed to get confirmation... I'll be calling too. USPS says it was delivered (yeah, i insured too)... |
Good judgement comes from experience, and experience comes from bad judgement -- Keith Benning
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03-17-2006, 07:39 AM
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#17
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Registered User
Join Date: May 2003
Location: Newport, RI
Posts: 2,316
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Is this a confirmation email from VS or USPS? If it is from VS that would be new, I've never heard of that before.
Definitely if possible send it earlier rather then later, most years it seems to take a month or a little longer if they receive the reel after New Years. I bet that's approximately the time most NY and NJ reels start pouring in to the factory...
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03-17-2006, 08:28 AM
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#18
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Registered User
Join Date: Jan 2004
Location: Newburyport
Posts: 119
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My delivery confirmation was from USPS.
I recently sent an email to VS via their website and inquired about my reel, they responded the same day indicating that it should ship to me the week of the 27th. If it does, that will be 6 weeks.
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To those that understand no explanation is necessary. To those that do not understand no explanation will suffice. (Jerry Lewis)
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03-17-2006, 08:57 AM
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#19
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Very Grumpy bay man
Join Date: Nov 2003
Location: Rhode Island
Posts: 10,824
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my confirmation was from USPS
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No boat, back in the suds.
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03-17-2006, 10:36 AM
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#20
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Registered User
Join Date: May 2003
Location: Newport, RI
Posts: 2,316
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That's what I figured, it was just a little tough to tell from the posts where confirmation was coming from.
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03-17-2006, 04:58 PM
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#21
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Soggy Bottom Boy
Join Date: Jan 2004
Location: Billerica, Ma.
Posts: 7,260
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Mine was from USPS also and it was there in 24 hrs. I just want my reel back. I think it was Feb 15th But I have to check and see.
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Surfcasting Full Throttle
Don't judge me Monkey
Recreational Surfcaster 99.9% C&R
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03-17-2006, 05:42 PM
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#22
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No Trolling allowed
Join Date: Oct 2004
Location: North Kingstown, RI
Posts: 414
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Sent mine on Feb 15th. I called on Monday and they are 5 weeks out. Should be here by mid-next week.
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03-18-2006, 08:04 AM
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#23
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Registered User
Join Date: Jan 2003
Location: jerseyshore
Posts: 4,949
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Quote:
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Originally Posted by Pete_G
Definitely if possible send it earlier rather then later, most years it seems to take a month or a little longer if they receive the reel after New Years. I bet that's approximately the time most NY and NJ reels start pouring in to the factory...
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Thats not entirely true.I haven't sent mine back yet. |
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03-18-2006, 11:14 AM
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#24
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Soggy Bottom Boy
Join Date: Jan 2004
Location: Billerica, Ma.
Posts: 7,260
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I found my shipping slip and here is the comfirmation info:
Label/Receipt Number: 0305 2710 0002 2912 7836
Detailed Results:
Bullet Delivered, February 23, 2006, 10:19 am, TULSA, OK 74115
Bullet Acceptance, February 21, 2006, 3:53 pm, BILLERICA, MA 01821.
I should be getting it April 1st week
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Surfcasting Full Throttle
Don't judge me Monkey
Recreational Surfcaster 99.9% C&R
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03-18-2006, 06:02 PM
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#25
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No Trolling allowed
Join Date: Oct 2004
Location: North Kingstown, RI
Posts: 414
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got it!
Went to work Sat am and it was sitting on my desk.
Made my day.
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03-18-2006, 06:36 PM
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#26
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Soggy Bottom Boy
Join Date: Jan 2004
Location: Billerica, Ma.
Posts: 7,260
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Great Maybe mine will be here next week, I am going to send it in right after thanksgiving next year, not that I need it now I just don't like to not have it for five weeks
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Surfcasting Full Throttle
Don't judge me Monkey
Recreational Surfcaster 99.9% C&R
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