Unhappy With Service

[JohnR]

Originally Posted by linesider69

Ok I have goten a couple of pm's from people who work at the shop and I called the shop and talked to someone so its not all from behind a keybord. I did thank them for their apologies. I also told them they are not the ones who should be doing the apologizing and I should not be the one who is getting them! I was told there will be a policy put in place to handle situations like this in the future. I hope so.

For the people who know me and have posted some kind stuff about me well I am who I am and I would do this again if it was to happen some place else. My kids and my friends mean everything to me.

To the people who dont know me for who I am well Im sorry that you can go and post the way some of you have. Get to know me I think you will change your thinking and who knows I may even give you one of my plugs!

Thanks to all of you and I hope everyone goes large this year and I will see ya on the rocks!

Good, problem looks on its way to resolution. Hopefully RT and the rest of us will be a little better because of it...

[ThrowingTimber]

1. well said AT.

2. I worked as an LP guy awhile ago and I believe in Mass. you have to have proof of the item(s) being concealed. CJ paid for the items and had them in his hand. IE NOT CONCEALED.

3. I was there and whoever the f that guy was who rushed out in a very accusatory tone first asked if he had paid for the gloves. CJ responded yes "sir". The employee then said "show me your receipt." Cj showed the receipt "its right here sir" the employee turned and walked away. It took him a bit because his merchandise was not put in a bag when he was rung out, so he did the reach for this pocket, reach for that pocket... At no time did anyone even raise their voice to the employee cj referred to him as "sir" as he was being accused. Chuck and I just stared wide eyed like is this really #^&#^&#^&#^&ing happening right now....

Now I'm not you would call an educated man... but 1 there was no attempt by chucks son to conceal anything, gloves were in his hand.

2. The same guy who rushed outside being completely accusatory was the same guy who rang me out. He didnt bag my merchandise... I got my receipt though..

3. Now me being as feeble minded as am I if I were to ring someone out who purchased goods from the place at which I work.. I'd put them in a bag... just saying..

The employee handled it the wrong way horribly actually, you cant act like you were raised by wolves and interact with the public. In all honestly let the guy go, and hire someone who knows enough to put purchased merchandise in a F U C K I N G BAG!!!